Where should I place my eeros?
Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable...
How do I reset my eero?
As with all routers, resetting your eero(s) can be a useful troubleshooting step. We generally recommend deploying simpler steps—such as...
Can I set my eeros to use the 2.4 or 5 GHz frequency?
eero uses a single SSID that allows devices to live on both the 2.4 and 5 GHz radio frequency. This...
How can I find the connection strength and status of my eeros?
Keeping your eeros connected is essential for keeping your mesh network running smoothly. After initial placement of your eeros, you...
Help! I’m having trouble adding an additional eero to my network
If you run into any trouble during setup or when adding a new eero to your existing network, you may need...
Troubleshooting your eero or modem connection
If you’re having trouble with your eero or modem connection when setting up your gateway eero, here are a few...
Do I need to change anything if I move homes?
Moving to a new home? No problem—just bring your eero WiFi system with you and plug it into your modem...