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Mid-Hudson will begin a conversion of our customers to a new billing platform as of 5/1/23. We will be providing more information via email and direct mail.

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    200 Jefferson Heights, Catskill, NY 12414
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Disconnect Request

Please fill out the form below for any disconnect requests.

Account #(Required)

Name(Required)

First Last

Physical Address(Required)

Street Address City ZIP Code

New Mailing Address(Required)

Street Address City ZIP Code

Requested Date of Disconnect(Required)

MM slash DD slash YYYY

Disconnect Reason(Required)

Please describe

Best Contact #(Required)

Last 4 of Social

Date of Birth

MM slash DD slash YYYY

Equipment Return Option

Equipment must be returned to the office within 2 weeks of disconnect to avoid unreturned equipment charges
Contact office if transferring services to avoid a disconnect or loss of discount if applicable.
Days and time the drop box is out front for contactless pick up (M-F, 8A-5P , Saturday 8:30A-4P)
Customer responsible for unreturned equipment even lost or damaged by mail receipt for returned equipment will be mailed with final billing statement
Seasonal customers are required to return their equipment
Office will call to confirm details have been submitted to their account

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200 Jefferson Heights
Catskill, NY 12414

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