- Cable 23 Articles
- What is the difference between analog and digital channels?
- What is the difference between coaxial cable and fiber optic cable?
- There is a red light showing on my Digital Receiver. What does it mean?
- What is a Digital Receiver?
- How do I access Mid-Hudson Pay-Per-View?
- What is the difference between Digital and Analog Cable TV service?
- How do I order Mid-Hudson Pay-Per-View?
- Can I order a Pay-Per-View event ahead of time?
- Sun Outages
- Having problems receiving channels?
- Internet 22 Articles
- What are the advantages of using a cable modem to access the Internet?
- How does a cable modem compare with a dial-up or DSL?
- Reset Network
- Internet Troubleshooting
- How fast will a cable modem download and upload data?
- Can I have more than one computer hooked up in my home or office?
- Can I keep my current Internet Service Provider?
- How does Mid-Hudson High-Speed Internet connect to my computer?
- Does Mid-Hudson provide virus protection?
- How much can I save by packaging the services I take?
- Phone 16 Articles
- What happens to my phone service if my electrical power goes out?
- Is there any troubleshooting I can do on my own should I have a problem?
- What equipment is needed for MHVoice Phone Service?
- How much is the MHVoice Phone service and what is included in the service?
- Does MHVoice Phone service work the same way as traditional phone service?
- What is VOIP technology?
- Can I still receive collect calls with MHVoice?
- What are the packages that include the MHVoice Phone service?
- Can I have more than 1 number?
- Who can order MHVoice Phone service?
- Digital DTA 23 Articles
- How do I connect a DTA to my TV?
- How is Mid-Hudson distributing the DTA boxes?
- Why does the picture not fill my screen after I installed my Digital Adapter?
- Will I have to program anything on the DTA box?
- Do I get any new channels or services with the DTA?
- What if I have questions or need help?
- Can the DTA box be hidden or does it have to be in a line of sight?
- Does the DTA come with a remote? Do I have to use the MID-HUDSON remote?
- Is there a deposit required for the DTAs?
- Can I buy my own DTA? If not, why?
Internet Troubleshooting
Many factors can affect speed performance including the age of the device, existing software, and any viruses or malware. Follow...
Sun Outages
Attention Video Subscribers: Sun Outages – During the Spring and Fall each year sun outages result in the degradation or...
Does the DTA come with a remote? Do I have to use the MID-HUDSON remote?
Yes, the DTA comes with a remote. Other universal remotes may work with the MID-HUDSON DTAs. However MID-HUDSON has no...
Is there a deposit required for the DTAs?
No
Can I buy my own DTA? If not, why?
The MID-HUDSON cable TV distribution system needs to communicate extensively with the DTA. Unfortunately non-MID-HUDSON DTAs cannot be configured to...
Will a DTA improve my service? What improvements or benefits will I get by having an “all digital” signal?
This will be a pure digital picture which will likely improve the picture quality. The audio quality may be improved...
Is there a fee for DTAs while my service is on seasonal vacation?
No, you can call and set up a seasonal rate while you are away for more than 90 days.
What if my TV doesn’t have an HDMI input?
The DTA has a coax output to screw on to the input of older TV sets. If the coax connection...
Will there be a fee for the DTAs? When will the fee start being billed to customers?
There is a monthly lease fee of $2.00 per box for Broadcast Basic and $3.00 per box for Basic.
How do I hook the box up? What if I attempt to hook it up but it doesn’t work?
Installation kits and simple instructions are available at the MID-HUDSON Office; customers experiencing trouble in connecting a DTA should call...