Help & Support

We offer several convenient ways to get the help you need. Whatever it takes to assist you, we’re here. 24/7.

FAQ's

Service questions & answers are presented here in the FAQs area.

Visit the FAQ’s

Account Questions

Questions or quick links to your cable account and email account.

Account Questions
Disconnect Request
Billing Inquiries

Chat with us

Chat with a Mid-Hudson Cable agent and get the fastest answers to your questions.

Call 1.800.342.5400

We have been notified that effective January 1, 2022 NCB Sports network will cease transmission. Programming will be moved to USA Network, Golf Ch, NBC or Peacock.
We have been notified that effective January 1, 2022 ESPN Classic will cease transmission.
On January 10th, 2022, We will be adding OAN (One American News Network) and AWE (A Wealth of Entertainment) to our lineup.

Account & User Guides

System status

Account issues