Helpful Articles & FAQs

A cable modem will provide you with rapid download transmission speeds. Downloading a file that would take one-half hour using...

Cable modems can connect to the Internet and download information much faster than a dial-up modem. For example, it will...

Reset your network – sometimes modems pick up interference from nearby networks. Reset your router every month or so to give...

Many factors can affect speed performance including the age of the device, existing software, and any viruses or malware. Follow...

Network speeds can reach up to 250Mb/s, but speeds will also depend on the service level to which you subscribe....

Yes, Mid-Hudson also provides networking services at an additional cost. Please contact us if you are interested in our networking...

Yes, but you will be paying for them.

We connect via Ethernet connection or WiFi (depending on service level)

Yes, Mid-Hudson offers FREE virus protection but many customers also purchase their own. Go to the System Requirements page to...

If you subscribe to our Basic Cable service, High Speed Internet Access and MHVoice, you can save quite a bit...