There is a red light showing on my Digital Receiver. What does it mean?
The red light does not indicate a problem. It simply indicates that you have a message from Mid-Hudson. You can...
Why does the picture not fill my screen after I installed my Digital Adapter?
The Digital Adapter supports a screen aspect ratio of 16:9 for high definition (HD) TVs when viewing HD channels, provided...
How fast will a cable modem download and upload data?
Network speeds can reach up to 250Mb/s, but speeds will also depend on the service level to which you subscribe....
I think my neighbor is stealing cable. What should I do?
Please contact Mid-Hudson Cable if you feel someone is receiving services without paying for them. It is illegal to fraudulently...
How do I find out which channels are included in the package and/or digital tier I want to purchase?
The channel lineup contains a list of channels that are offered by area. View your channel lineup.
How do I block channels I don’t want to receive?
Customers can block channels from their cable lineup by using the Parental Control feature available on most digital converter models...
Why do I have to know how many cable outlets I need installed?
We need to know the number of TVs for which you would like to have video service installed so that...
What do I do if I am having problems receiving channels?
If you are missing some channels… Go into your TV’s main setup menu and make sure that it is in...
Why does the TV Guide flip bar read, “To Be Announced”?
If this occurs on a single program time slot, then there may have been no guide data available from the...
How does Mid-Hudson Cable choose the networks it carries?
There are many different factors that contribute to the selection of programming for Mid-Hudson Cable. In general, some of the...